When I saw this skirt on Andy from StyleScrapbook, I fell in love. This skirt has been out in stores for a while, so I thought it would take me a couple of trips to find it. Fortunately for me, I found it in the first store I went to, and I was a happy woman.
That very same night when I got home, I put on the skirt because it looked so lovely, but I could not zip up the bloody zipper! It was baffling how I was struggling with it, because I had tried the skirt on in the store and didn’t have any trouble. So I kept tugging the zip, hoping that it would suddenly decide to behave, when I heard a ‘click’ sound; the zipper had broke. I quickly took the skirt off to see if I could fix it in any way, but to my dismay, the zipper was irretrievably broken.
Now, I love Zara, I really do, but I do not like their zippers as I had busted another one on a different skirt a few months ago. To be fair, it’s probably just me who has a bad relationship with Zara zippers, but I was very upset that I had broken the zipper. For the second time.
The next morning, I called the branch where I bought my skirt to ask if I could exchange it for a new one. If I were in the UK, I know that I would be able to get away with it, but customer service in Singapore, in my opinion, is pretty abysmal. However, to my surprise, the guy that I spoke to told me that it was possible for me to exchange the skirt! He even laughed when I told him what had happened, as though it was the funniest thing he had heard all morning (or maybe I’m just naturally funny, you think?).
So I went to the store, got an exchange for the skirt (which was the last one they had in my size), and I was, once more, a happy woman.